2 notes on this topic.
When employees in the workplace complain about a lack of communication, what they really mean is a lack of conversation with a capital C. Conversation is Collaborative; requiring people to come together with an openness to joint mutual benefit.
I’ve become conscious that “just” has crept into my email vocabulary. “I’m just writing to ask…” “I just need to know…” When used this way, it’s apologetic and has no place in making solid requests.