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When employees in the workplace complain about a lack of communication, what they really mean is a lack of conversation with a capital C. Conversation is Collaborative; requiring people to come together with an openness to joint mutual benefit.
I walked to the middle of the circle holding my name tag in my hands. Turning around to face the other course participants I held up my name tag and declared in a voice from the centre of my being, “This is my name tag but this is me and I am legitimate!” It was late Sunday afternoon^[2002] and I had just completed Newfield Institute’s Coaching in Action program.